Customer Reviews

"Our 2004 heat pump died in the first July heat wave. They had a tech out same day, gave us three options in writing with real numbers, and the new variable-speed system was running by Friday. The upstairs is cool for the first time since we bought the house."

"Furnace quit at 11 PM on a 20-degree night with two kids in the house. A real person answered the phone, coached us through protecting the pipes, and had the ignitor replaced before midnight. Can't ask for more than that."

"I was terrified anyone putting AC in my 1880s rowhouse would destroy the plaster. Their crew threaded everything through existing chases — you honestly cannot find the system. The house stays cool and the historic board never had to hear about it."

"Third year on the maintenance plan. They catch things — last visit it was a capacitor testing weak that would've died in July. Written report with actual numbers every time. Rural service that shows up when they say they will."

"April 2025 flood took our basement air handler. They documented everything for insurance, had the claim moving, and the replacement went on a platform four feet up. When the river rises next time, we're washing the platform, not replacing the furnace."

"Two companies told us we needed a whole new system for the rooms that never cooled. These folks measured the ducts instead — 30% leakage. Sealed and fixed for a tenth of the quotes. Honest people are still out there."

"Called on a Monday, estimate Tuesday, installed Thursday. Commissioning report in hand, permit handled, and they registered the warranty for us. Professional from the first phone call to the final walkthrough."

"Our old village house fought every furnace company we ever called. These techs actually explained what was wrong — a crushed duct in the crawlspace, not the furnace — and fixed that instead of selling us a unit. Three winters since, no problems."

"They modeled our actual bills before quoting anything — first company that did. The geothermal system cut our summer electric by more than half. The drilling crew treated the paddock fencing better than we expected."

"Our 1987 furnace finally gave up. They replaced it in one day, fixed the undersized return the original install left behind, and our December gas bill dropped by a third. Wish we'd called two winters ago."